Order Cancellations
We accept cancellations within 24 hours of placing your order. If you cancel within this window, you’ll receive a full refund.
Unfortunately, we’re unable to cancel orders once the item has already been shipped.
Returns & Refunds
We offer a 14-day return policy—you have 14 days from the date your order is delivered to request a return.
To be eligible, items must be:
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Unworn or unused
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In original packaging with all tags
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Accompanied by a receipt or proof of purchase
To start a return, please email us at GrantSummitRelay@gmail.com. Once your return is approved, we’ll send you the return address and instructions.
After we receive and inspect your returned item, we’ll notify you about the status of your refund. If approved, a credit will be issued to your original payment method. Please allow several business days for the refund to be processed.
Note: Returns without prior authorization will not be accepted.
Damages & Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us right away at GrantSummitRelay@gmail.com. We'll review the issue and help resolve it as quickly as possible.
Non-Returnable Items & Exceptions
Some items are not eligible for return, including:
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Perishable goods (e.g. food, flowers, plants)
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Custom or personalized products
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Personal care items (e.g. beauty products)
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Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you're unsure whether your item qualifies, feel free to reach out for clarification.
Exchanges
Need a different item? Please return the original product first, then place a new order for the item you want.
Refunds
Once your return is received and inspected, we’ll notify you about the approval status. If approved, your refund will be issued to your original payment method.
Please allow a few business days for your bank or credit card provider to process and post the refund.
If you have any questions, feel free to reach out to us at GrantSummitRelay@gmail.com.